We have built the platform with security as our #1 priority. We use a PCI-certified Service Provider that has been certified with the highest level of security for processing credit card transactions. For more information about this, please take a look at this information on Stripe security. If you have any questions, feel free to email us on support@ForwardItOn.org.
Information We Collect
When you register for or use a Forward It On account, we collect the following information: we may collect your name, location, phone number, address, email address and other related information.
When you access your Forward It On account to manage your portfolio or settle funds: we collect bank account and payment card numbers, and information about financial institutions where you conduct business.
We may verify your identity to underwrite your application for an account. If so, we may request additional personal information. We may ask you for your driver’s license number, social security number, birth date or other personal information. We may obtain information about you from third party verification services and credit bureaus.
When you use the Service: we record your account transactions, device location, and sometimes information about your computer or access device.
Additional information from or about you may also be collected in other ways, including responses to customer surveys or your communications with our customer service team.
We use technology to collect informationLog Files
Log file information is automatically reported by your browser each time you access a web page. When you register with or view our site, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information.Cookies
It is important for us to track how our website is used, and we (or our service providers) may place “cookies” on your computer or device. Cookies are small data files that identify you when you use the Service. You have the option to decline our cookies by using your browser’s settings tools, but this may interfere with your use of the Service.Protecting Personal information
All Personal Information is securely stored on our servers in the United States. Our safeguards and procedures have been implemented in accordance with US state and federal law and regulations to maintain the physical and electronic security of our software, services and your Personal Information. Our measures include firewalls, system-wide data encryption, physical and electronic access controls, and strict rules regarding the access and use of data on our system.Using Personal Information
We use your Personal Information to provide you the features and functionality of the Service, and may share it with our trusted third parties, to ensure that you have a safe, high-performance experience when using the Service. When you use the Service, including making a payment, managing your portfolio, managing your funds, contacting customer service or requesting technical support, in addition to many other interactions with Forward It On, we will apply the information that we have collected. Knowing this information allows us to verify your identity, communicate with you and enforce our agreements with you, as well as secure the best possible experience for all Forward It On users by ensuring compliance with US state and federal laws and our own policies. We may also use this information to measure how our members use the Service, and improve and enhance our offerings to you.
Forward It On may use certain information about you without identifying you as an individual to third parties. We do this for purposes such as analyzing how the Service is used, diagnosing service or technical problems, maintaining security, and personalizing content.
Forward It On will not rent or sell your Personal Information to others. Forward It On may share your Personal Information with third parties for the purposes set forth below.
Service Providers: We may share your Personal Information with third party service providers for the purposes of providing services to you (such as those described below). If we do this, we only provide them with the information that they need to perform their specific function. We may store Personal Information in locations outside the direct control of Forward It On (for instance, on servers or databases co-located with hosting providers).
Payment Processing: Processing payment transactions requires that we share your Personal Information with third parties, including but not limited to:
- Providers who provide us a range of essential operational services, including fraud prevention, transaction processing, collections, direct marketing, and managed technology services. Our contracts dictate that these service providers only use your information in connection with the services they perform for us and not for their own benefit.
- Financial institutions that allow us to offer your payment processing services, and partner with us to develop new offerings for you and other Forward It On users.
- Non-profit/charitable organizations that accept payments from Forward It On or are otherwise affiliated with Forward It On for purposes of receiving financial transactions, reconciling donations and acknowledging donors. You may opt-out of sharing your contact information with a nonprofit on the donation check-out page.
- Enterprise customers: if you are an employee or affiliate using Forward It On as an offering through your company or organization, we may share your Personal Information with that company in order for them to determine usage of Forward It On or for other purposes.
Legal Reasons: We may share your Personal Information with Law enforcement authorities or government representatives who may require us to share such information in order to comply with court order and other legal mandates, or when we believe that disclosure is necessary to report suspicious activities, prevent physical harm, financial loss, or violations of our agreements and policies.
Other Reasons: We may share your Personal Information with other third parties, subject to your prior consent or direction.
Business Transactions: As we develop our business, we may buy or sell assets or business offerings. User, transaction, email, visitor and other information is generally one of the transferred business assets in these types of transactions. We may also transfer such information in the course of corporate divestitures, mergers, or dissolution.
You may, of course, decline to submit Personal Information through the Service, in which case Forward It On may not be able to provide certain services to you. You may update or correct your account information at any time by logging in to your account. You can review and correct the information about you that Forward It On keeps on file by contacting us as described below.Children’s Privacy
Protecting the privacy of young children is important; therefore, Forward It On does not knowingly collect or solicit Personal Information from anyone under the age of 13 or knowingly allow such persons to register with our Service. If you are under 13, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 is allowed to provide any Personal Information to Forward It On or in connection with the Service. In the event that we learn that we have collected Personal Information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us as described below.Links to Other Web Sites
Please contact us with any questions or concerns regarding our policy.
Forward It On Foundation
330 Franklin Road
Brentwood, TN 37027-3282
Attn: Privacy Matters